Privacy Policy and Terms of Use

This Privacy Policy applies to the JobForge website, hosted applications, communications, and related products, features, content, and services that link to or reference this page, including job application tracking, resume and cover letter creation, document storage, interview management, and associated account functionality (collectively, the Service).

Unless a separate notice states otherwise, JobForge, as operator of the Service, is responsible for the processing described in this Privacy Policy. This Privacy Policy does not apply to third-party websites, recruiters, employers, or services that may be linked from, integrated with, or accessible through the Service, each of which may maintain its own privacy practices and terms.

For purposes of this page, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual, to the extent that definition applies under applicable law.

Information collected directly from you may include your name, email address, sign-in credentials, profile details, career history, education, skills, projects, resume content, cover letter content, uploaded files, job search notes, interview notes, saved job records, company or recruiter contact information, and communications sent to support.

Information collected automatically may include device identifiers, browser type, operating system, interaction data, pages viewed, referring URLs, approximate location derived from IP address, timestamps, crash diagnostics, performance metrics, and session data necessary to maintain security, detect misuse, and improve product reliability.

In limited cases, JobForge may receive information from third-party authentication providers, analytics or infrastructure vendors, or integrations activated by you. We may also infer information about likely feature preferences or workflow needs based on how the Service is used, provided such processing is permitted by applicable law.

JobForge may process Personal Information to create and administer accounts, authenticate users, provide requested functionality, maintain the Service, store and organize user content, generate AI-assisted outputs requested by users, respond to support requests, communicate about service-related matters, and protect the security and integrity of the platform.

Where applicable law requires a lawful basis, JobForge may rely on one or more of the following: performance of a contract or steps taken at your request before entering a contract; compliance with legal obligations; legitimate interests in operating, securing, improving, and defending the Service; protection of vital interests; and consent where consent is required or otherwise appropriate.

Our legitimate interests may include product development, service analytics, fraud prevention, abuse detection, debugging, accessibility improvements, business continuity, risk management, and reasonable internal administrative activities, provided such interests are not overridden by your rights and freedoms under applicable law.

JobForge does not sell Personal Information in the ordinary meaning of that term. We may disclose information to hosting providers, authentication vendors, analytics providers, communications tools, customer support platforms, cloud storage vendors, security providers, and AI feature providers that process information on our behalf and subject to contractual or operational restrictions.

We may also disclose Personal Information where we reasonably believe disclosure is necessary to comply with law, regulation, court order, subpoena, or lawful governmental request; to investigate, prevent, or address fraud, security incidents, or illegal activity; to protect the rights, property, or safety of JobForge, users, or third parties; or in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate event.

Because the Service may rely on vendors or infrastructure located in more than one jurisdiction, Personal Information may be processed or stored outside your country or region of residence. Where required by law, JobForge will take steps reasonably designed to ensure that cross-border transfers are subject to an appropriate level of protection.

JobForge retains Personal Information for as long as reasonably necessary for the purposes described in this page, including to maintain accounts, provide requested services, preserve records, comply with legal obligations, resolve disputes, enforce agreements, protect security interests, and maintain backups or audit logs. Retention periods may vary depending on data category, legal requirements, account activity, and operational need.

JobForge uses administrative, technical, and organizational safeguards designed to protect Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, or access. However, no system or transmission method can be guaranteed to be completely secure.

The Service may use cookies, local storage, pixels, SDKs, and similar technologies to recognize browsers or devices, maintain sessions, preserve security state, remember language or interface preferences, understand how features are used, and measure system performance or reliability.

Certain technologies are essential to make the Service function properly, including technologies used for sign-in, session continuity, fraud prevention, and account security. Other technologies may help us understand aggregate usage patterns or improve product performance, subject to applicable consent or notice requirements.

You may be able to control cookies and similar technologies through browser or device settings. If you disable or block certain technologies, some parts of the Service may not function properly or may become unavailable.

Subject to applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or portability of certain Personal Information, as well as the right to object to certain processing activities or withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a competent supervisory authority or regulator.

Users may be able to review and update certain profile or account information directly through the Service. For requests that cannot be completed in-product, including deletion or privacy-specific requests, contact support@jobforge.com. JobForge may request information necessary to verify identity, confirm authority, and process the request safely and lawfully.

JobForge does not intend to make decisions based solely on automated processing that produce legal or similarly significant effects without appropriate human involvement, except to the extent permitted by applicable law.

The Service is intended for individuals who are legally permitted to use it under applicable law. JobForge does not knowingly solicit or collect Personal Information from children under 16, or from a higher age threshold where required by applicable law, without legally sufficient authorization.

If you believe that a child has provided Personal Information to JobForge in a manner inconsistent with this section, contact support@jobforge.com so that we can review the matter and take appropriate steps.

You may use the Service only if you have the legal capacity to enter into a binding agreement under applicable law and comply with these Terms of Use. If you are using the Service on behalf of an organization or another person, you represent and warrant that you have authority to bind that organization or person to these Terms of Use.

You are responsible for maintaining the confidentiality of your account credentials, for all activity occurring under your account, and for ensuring that the information you submit through the Service is accurate, lawful, current, and not misleading. JobForge may refuse, suspend, or terminate access where necessary to protect the Service, comply with law, or address actual or suspected misuse.

The Service may evolve over time. JobForge may modify, suspend, restrict, or discontinue any part of the Service at any time, with or without notice, to the extent permitted by applicable law.

You retain any rights you may have in content you submit to the Service, subject to the rights necessary for JobForge to host, store, process, reproduce, format, transmit, display, and otherwise use that content solely as reasonably necessary to operate, improve, secure, and support the Service, to comply with law, and to enforce these Terms of Use.

You represent and warrant that you have all rights, permissions, consents, and legal authority necessary to submit Personal Information, resumes, application materials, employer data, recruiter information, and other content to the Service, and that your use of the Service will not violate law, contract, confidentiality obligations, or the rights of any third party.

AI-assisted outputs are generated automatically based on information and prompts supplied to the system. Such outputs may be inaccurate, incomplete, biased, outdated, or unsuitable for a particular purpose. You are solely responsible for reviewing, validating, editing, and deciding whether to rely upon or distribute AI-assisted outputs before submitting them to employers, recruiters, schools, or any third party.

To the fullest extent permitted by applicable law, the Service is provided on an as is and as available basis. JobForge disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, compatibility, or that the Service will be uninterrupted, secure, or error free.

Without limiting the foregoing, JobForge does not warrant that the Service will meet your requirements, that any content generated or stored through the Service will be accurate or suitable for a specific use case, or that use of the Service will lead to job interviews, employment offers, hiring decisions, compensation outcomes, or other professional results.

To the fullest extent permitted by applicable law, JobForge shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, or for any loss of profits, revenues, business opportunities, goodwill, data, or employment opportunities arising out of or related to the Service. Nothing in this page excludes liability that cannot lawfully be excluded or limited under applicable law.

JobForge reserves the right to revise this page periodically to reflect changes in the Service, applicable law, business practices, vendor relationships, or operational requirements. Where required by applicable law, we will provide additional notice of material changes through the website, the application, email, or other reasonable means.

Your continued use of the Service after an updated version becomes effective may constitute acceptance of the revised Terms of Use, to the extent permitted by applicable law. If you do not agree to revised terms that govern your use of the Service, you should discontinue use of the Service.

Questions regarding privacy, data rights, cookies, account security, or the legal terms governing the Service may be directed to the JobForge support team at support@jobforge.com.